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Business English Tutorial

This is the first Business English Tutorial. When you are in English business meetings, you would want to use some terminologies that give a better impression to the audience. Although we may already know the word itself, there are cases that those words don’t come out naturally unless you consciously use it. In business meetings, you are going to use words to communicate which you are very familiar using. Therefore if you want to improve your terminologies, then you must consciously use them continuously. This Business English Tutorial will provide some solutions for non-native English speakers.

Take Note of Good Expressions

I remember when I started to do global projects, my vocabulary was very limited and I had to practice the presentation for at least two or three hours. There were exclusive vocabularies used in the presentation document, and I had to make sure I understand the meaning and how I would use them in the presentation. In English business meetings, I used to take note of useful expressions people were using and try to emulate them to expand my vocabularies.

Key To Improve Business English is Practice

We all know that key to improving business English is to practice. However unless you put yourself in an environment where you must use English, people do not practice at all. I don’t want you to fall into that trap, so I have decided to start very simple but useful Business English Tutorial so that you can start to practice these expressions. So let’s get right in.

1.INTEND

“INTEND” means to have an object or plan to do something. Before I used the work “INTEND“, most of the cases I recognised I was using “THINK”. Although you have the intention to do something, I would repeat the word “THINK“. This was one of the key difference in speaking daily conversation and business English. I have not used words like “INTEND” to talk with my English friends.

<Example>

We think we should use this formula to calculate the impact to business.

We intend to use this formula to calculate the impact to business.

“THINK” means just to think without any strong will to do so. Using “INTEND” will make the expression that you have the will and that it is your preference or opinion to do so.

2.ELABORATE

We usually use word “EXPLAIN” to express that we want someone to describe the fact or idea. However, there are cases that you understood the point, and you want to know more in detail. In these cases, you can use “ELABORATE“.

<Example>

Can you explain the values of using your service?

Can you elaborate the values of using your service?

By using “ELABORATE”, you can distinguish between just want to the person to repeat the explanation or want to know more in detail. Some people will just say “EXPLAIN IN DETAIL” but I would prefer to use “ELABORATE”.

3.DEPEND

“DEPEND” means to rely on somthing or someone. Most people will use if-then to explain dependency of the situation. That is one way but if you want to express the dependency of the case, using “DEPEND” will be a better option. In business, there are a lot of unknown factors and dependencies. Therefore rather than using a redundant expression you can simplify by using “DEPEND.”

<Example>

If the sales team agrees with the issue, we can do the project.

The project depends on agreement with the sales team.

As you can see the example, the first expression will be quite long, and then you tell that you can do the project. The second example is much clear as you describe as your project dependency.

4.CREATE

I used to use “CREATE” to create something or build physical things and used “MAKE” for non-visual relationship type of things. You can also use “CREATE” to express that you are going to build a relationship.

<Example>

We are going to make better relationship with our distributors.

We are going to create better relationship with our distributors.

You can also use expressions such as “CREATE SUCCESS” or “CREATE GOOD TEAMWORK”. This will be better than “MAKE” as you are building and generating some relationship.

5.EMPHASIZE

There are cases in a business presentation that you would want to point out the key points at the end of the presentation. I will use “EMPHASIZE” or “REEMPHASIZE” if it is repeating the key points. This is also commonly used in business presentations, so I would recommend you to master it.

<Examples>

I would like to point out that we focus on customer satisfaction

I would like to emphasize that we focus on customer satisfaction

Using “EMPHASIZE” will be a much more mature way of expressing that you want the audience to remember the key point in the presentation.

I hope you enjoyed our first Business English Tutorial. We are going to provide practical expressions that you should use in English meetings.

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